Terms of service

Welcome to The Wishing Wardrobe. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

These terms help us create a safe, positive, and enjoyable shopping experience while allowing us to continue providing quality products as a small, single-person-owned business.

General Information

The Wishing Wardrobe creates and sells cozy clothing, accessories, and other comfort-focused products. We reserve the right to update, modify, or discontinue products, pricing, or policies at any time without prior notice.

We do our best to ensure product descriptions, photos, colors, and sizing information are accurate. However, slight variations may occur due to:

  • Screen settings and display differences
  • Manufacturing variations
  • Lighting during product photography

These minor differences do not qualify as defects.

Ordering & Payment

By placing an order with The Wishing Wardrobe, you agree that:

  • All information provided during checkout is accurate and complete.
  • You are authorized to use the payment method provided.
  • You are responsible for reviewing your order details before completing your purchase.

We reserve the right to cancel or refuse any order for reasons including:

  • Incorrect pricing or product information
  • Suspected fraud or unauthorized activity
  • Inventory issues
  • Abuse of our policies

If an order is canceled, any applicable payment will be refunded.

Product Availability

While we work hard to maintain accurate inventory, items may occasionally become unavailable due to limited stock or unexpected circumstances.

If an item becomes unavailable after purchase, we will contact you with options such as:

  • A replacement item (if available)
  • Store credit
  • A refund

Pricing & Promotions

Prices, discounts, and promotions may change at any time.

Discount codes must be applied during checkout and cannot be added retroactively after an order has been placed.

Only one promotional discount may be applied unless otherwise stated.

Shipping

Shipping and delivery information is outlined in our Shipping Policy. By placing an order, you acknowledge that shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refund Policy.

By purchasing from The Wishing Wardrobe, you agree to our return eligibility requirements, including:

  • Return timeframes
  • Item condition requirements
  • Hygiene restrictions
  • Refund processing procedures

Intellectual Property

All content on The Wishing Wardrobe, including but not limited to:

  • Brand name
  • Logos
  • Product designs
  • Photos
  • Graphics
  • Written content

is owned by or licensed to The Wishing Wardrobe and may not be copied, reproduced, modified, or used without permission.

Website Use

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to interfere with website functionality or security
  • Copy or misuse website content
  • Submit false or misleading information

We reserve the right to restrict access to our website or services if misuse occurs.

Customer Reviews & Submissions

If you submit reviews, photos, comments, or other content to The Wishing Wardrobe, you grant us permission to use that content for business purposes, including marketing and social media promotion.

We will not claim ownership of your content, but you allow us to share it with proper respect and credit when applicable.

You are responsible for ensuring that submitted content:

  • Does not violate the rights of others
  • Is truthful
  • Does not contain harmful or inappropriate material

Limitation of Liability

The Wishing Wardrobe is not responsible for:

  • Delays caused by shipping carriers
  • Lost or stolen packages after confirmed delivery
  • Issues caused by incorrect customer-provided information
  • Normal wear and tear of products
  • Misuse or improper care of products

We provide products and services as they are available and cannot guarantee that every experience will meet individual preferences or expectations.

Privacy

Your privacy matters to us. Any personal information collected through purchases, account creation, or communication is handled according to our Privacy Policy.

We do not sell customer information.

Changes to These Terms

The Wishing Wardrobe reserves the right to update these Terms of Service at any time. Changes will take effect once posted on our website.

By continuing to use our website or place orders after changes are posted, you agree to the updated terms.

Contact Us

If you have questions about these Terms of Service, our policies, or your order, please contact us through our customer support channels.

Thank you for supporting The Wishing Wardrobe. Every order helps a small business grow, and we appreciate being part of your cozy moments. 💕