At The Wishing Wardrobe, every order is carefully prepared with love and attention. We want you to be happy with your purchase, and if something isn't quite right, we're here to help.

As a small, single-person-owned business, each order makes a meaningful impact. This policy helps us continue creating quality products while keeping prices fair and sustainable.

Return Eligibility

Returns and exchanges are accepted within 14 days of delivery.

To be eligible for a return or exchange, items must be:

• Unworn and unwashed
• In original condition with all tags attached
• Free of stains, odors, pet hair, or any signs of wear
• Returned in the original packaging whenever possible

Items that do not meet these requirements may not be accepted.

Hygiene Policy

For the health and safety of all customers, the following items cannot be returned or exchanged:

• Any item showing signs of wear or use

Exchanges

Need a different size? Eligible apparel items may be exchanged for another size, depending on availability.

Customers are responsible for return shipping costs unless:

• The wrong item was sent
• The item arrived damaged or defective
• A mistake was made during order fulfillment

Refunds

Approved refunds will be issued to the original payment method once the returned item has been received and inspected.

Please allow 5–10 business days for your refund to be processed after approval. Processing times may vary depending on your bank or payment provider.

Store Credit

If you prefer, you may choose store credit instead of a refund. Store credit does not expire and can be used toward future purchases from The Wishing Wardrobe.

Shipping Costs

Original shipping charges are non-refundable, except in cases where:

• You received the wrong item
• Your order arrived damaged or defective
• An error was made on our end

Customers are responsible for return shipping costs for all other returns and exchanges.

We recommend using a tracked shipping method when returning items, as The Wishing Wardrobe cannot be responsible for packages lost or damaged during return shipping.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We’ll review the issue and work with you to find the best solution, which may include a replacement, store credit, or refund.

Final Sale & Non-Returnable Items

The following items are final sale and cannot be returned or refunded:

• Clearance or Final Sale items
• Gift cards
• Personalized or custom-made items
• Opened or used hygiene products
• Opened diapering products
• Worn, washed, altered, or damaged merchandise

Refused or Undeliverable Packages

If a package is returned due to:

• An incorrect shipping address provided at checkout
• Refused delivery
• Failure to claim the package

Any refund issued will be less the original shipping cost and any return shipping fees incurred.

If you would like the package reshipped, additional shipping costs will apply.

How to Request a Return

To begin a return or exchange, please contact The Wishing Wardrobe before sending your item back. Include your order number and reason for the return so we can assist you as quickly as possible.

A Note from The Wishing Wardrobe

The Wishing Wardrobe is a small, single-person-owned shop created with the goal of making cozy, comforting pieces that help customers feel confident, happy, and themselves. Every order is personally packed and appreciated more than you know.

Thank you for supporting our small business and being part of The Wishing Wardrobe community. 💕